Terms & Conditions

BAPN is a membership association serving the needs of nannies (home childcarers).  We also offer Corporate Membership to businesses such as nanny agencies, training organisations, and providers of childcare / early years resources.  We appreciate that some nannies do also run nanny agencies and/or associated companies and, in such cases, unless Corporate Membership is also purchased, BAPN membership covers their working time as a nanny ONLY. 

Conflict of Interest: should a nanny own, work for, or in some other way be associated with a company offering services and products in direct competition with BAPN they will not be eligible for BAPN membership on grounds of a potential conflict of interest.  Should this clause apply to a nanny once in membership we would respectfully request that they inform BAPN and resign from membership.  If it comes to BAPN’s attention that this clause applies to a nanny in membership, BAPN will write to the nanny seeking clarification and if a conflict of interest is apparent, BAPN will withdraw BAPN membership with immediate effect.  This clause is non-negotiable as it protects the integrity of BAPN business.

Membership Renewals

Membership is valid for 12 months from the date of joining/payment. We will send you a reminder when your membership is due for renewal. 

Change in Personal Details

Please inform BAPN of any change in your personal details, e.g. name or address.

Response Policy

BAPN will aim to respond to membership requests and renewal of membership within 24 hours from the date of contact.  As these responses are automated, please contact us should a delay occur membership@bapn.org.uk

How to cancel your BAPN Membership/ Returns Policy

If you decide to cancel your membership within 14 days of receiving your membership confirmation, we will refund the price you paid for membership in full, provided that you inform us in writing, requesting cancellation. 


However, should you have taken advantage of our employment advice, support, and/or representation, joined via a promotion, or accessed any other of our member benefits, you will not be eligible for a refund.  Where a member has breached any rule(s) of membership, membership will be terminated with no refund due. Cancellation at any other time will NOT generate a subscription refund.

If BAPN cancels your BAPN Membership

We reserve the right to cancel your membership, if you do not adhere to BAPN’s Code of Conduct or should any of your actions bring BAPN into disrepute.  No refund of subscription will be paid in these circumstances.  The Director decision is final in all cases.

Members Only Access

Access to certain areas of BAPN’S website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password are kept confidential. You accept responsibility for all activities that occur under your user ID or password.  Members are respectfully reminded that the discounted services secured for you as part of your BAPN membership are for members only.  Should you share the discount codes with non-members you will be automatically in breach of membership conditions and your BAPN membership will be cancelled immediately.  No refund of subscription will be paid in these circumstances and you will not be eligible to apply for BAPN membership at any time in the future.


Personal Representation

Personal representation is granted in accordance with these terms and conditions.

  • Representation is provided by trained fully insured caseworkers

  • Personal representation cannot be provided:

    • to members who are in arrears with their subscription

    • Student members

    • Members who pay by monthly direct debit and have been in membership less than 6 months

    • Members employed unlawfully (not paying Income Tax or National Insurance or those not legally entitled to work in the UK)

    • Members working outside the UK

    • if a legal matter requiring the advice and services of a solicitor.  (see Legal Assistance below).

  • BAPN does not provide dual representation.

  • Personal representation is granted at the discretion of BAPN and we reserve the right to withdraw representation at any time if the member is in breach of our terms and conditions or, becomes rude or abusive before or during our support.

  • The member has a right to seek a review of our decision and should do so by writing to the Managing Director, BAPN, at the address below.

  • Members seeking personal representation must supply BAPN with all the information relevant to the case.  It is essential that we are provided with a full and honest appraisal of the situation so that we can determine the best course of action.

Student Membership

Student membership is only available on request, to those in full-time study and subject to verification.  Failure to provide the additional information required will mean that we will be unable to accept your membership application.

Overseas Membership

BAPN Affiliate membership is available to nannies working overseas.  However, personal representation is not included in their membership package.  

Legal Assistance

Should a member’s employment issue require legal opinion or assistance, for example, consideration as to whether an employment tribunal claim can be pursued, BAPN will advise members accordingly.  BAPN retains the services of expert lawyers and can refer members.  However, members can if they wish, appoint their own solicitor at their own expense.  Should a member wish to instruct BAPN's Legal Partner, BAPN, on member's instructions, will hand over all work carried out by BAPN to that point.  Should the member decide to instruct a solicitor to take their case forward this will be done at the member's expense. 

Data Protection

All information provided by the member is processed in compliance with BAPN's Data Protection Policy. 


While BAPN has made every effort to provide accurate and up to date information on its website, the law is constantly changing and affects each person or business in different ways.  The information contained within the BAPN website is no substitute for specific advice and we will not accept liability if you rely solely on information from the BAPN website.


The content produced within the BAPN website is for information only. Unless otherwise stated it is not intended to offer advice and is not to be taken as, in any way, offering to sell any product or provide any service.


BAPN retains the copyright for the pages of this website and the material and information contained therein, with all rights reserved by us. The pages of the BAPN website may not, in whole or in part, be reproduced, copied stored, transmitted, or used by any party, except for the purpose of downloading for private, non-commercial, viewing purposes or where we have given our prior written consent. You must not alter anything on this website and no material from this site may be used on any other website. No links may be created to this site without our prior written consent.

BAPN may make changes to the information contained within this site at any time without updating the site to reflect those changes. We will not be liable for errors, omissions, or for information becoming out of date. If you are in any doubt as to the accuracy of any information contained within the pages of this site, or you require any further information, you should contact us info@bapn.co.uk


Any software/documentation is downloaded at your own risk. We do not warrant the suitability of any software/documentation which is downloaded and accept no liability for any problems with your computer that may arise as a result.


BAPN will not be liable for any claims, penalties, losses, damages, costs, or expenses arising from the use of or inability to use, interruption or availability of, this website, its operation or transmission, computer viruses, or any unauthorised access to or alteration of the website. We do not warrant that the contents of this website are compatible with all computer systems and browsers.


BAPN does not guarantee that any email sent to us will be received or that the contents will remain private during transmission. If you have any concerns, please consider other means of getting in touch. You are responsible for ensuring any electronic message or information you send to us is free from any virus or defect that may harm our systems in any way.

Sector Partners & Corporate Members

BAPN works with a number of external partners who provide members with preferential products and services.  We carefully select partner organisations but please note, acceptance of partnership products and services does not constitute an endorsement of the sector partners, their terms of business, or their products and services.


Overseas members wishing to access offers, products, and services made available to BAPN members by third-party providers, must check with the third-party provider that their offers apply in the nanny’s country of residence.  BAPN can take no responsibility for the terms and conditions of business of external providers.  If in doubt, please contact BAPN info@bapn.co.uk for more information.